FAQs / Help
The Castle and Gardens are open on Sundays only. The Gardens open at 12noon and first entry to the Castle is 1pm.
No all tickets must be purchased online before the visit.
You can either print your tickets or show them on your phone or device.
If you have purchased a Castle & Gardens and ticket your entry time is printed on your ticket. You have access to the gardens before and after your allotted Castle tour. The Gardens close at 5:30pm.
The Final entry slot for the Castle is 4pm. Final Entry to the Gardens is 4:30pm. The Gardens close at 5:30pm.
You can order your ticket online as normal. A Historic Houses ticket is listed as an option, please select this and add your membership number when prompted. You will need to show your membership card on arrival to validate the tickets. If you cannot show your membership card on arrival you will be charged an entry fee.
The Castle is not an English Heritage property and therefore we do not offer a concessionary rate.
Yes, this a large onsite car park which is a five minute walk from the Castle. There are a small number of accessible car parking spaces also available. Please ask for directions to this car park on arrival.
No, car parking is included in your admission ticket.
You can view our accessibility information on our website here. This may be able to answer your question in the first instance. If not, you can contact the estate office by email: estateoffice@rockinghamcastle.com or by calling 01536 770240.
Dogs are welcome in the gardens on a lead to our usual open days. A water bowl is available in the Courtyard.
All children 3 and under will receive free entry. You will need to purchase a complimentary ticket for them through the online system.
Yes, our Outdoor courtyard tea room is open from 12am - 4:30pm on our open days. A menu can be found here.
Afternoon Teas and Children's Picnic Bags can be purchased through the online system when buying entry tickets. These must be pre-ordered in advance. Tickets for these will be on sale until 12noon on a Friday prior to the open day.
Yes you are more than welcome to bring your own picnic to have in the gardens. We ask that all rubbish is disposed of in the bins provided or taken home with you.
We have picnic benches by the visitor car park, however you are welcome to either sit on the grass or bring a camping chair. There are also benches spaced around the gardens for those who struggle to walk longer distances.
There is seating in the Castle courtyard for the outdoor tea room.
Yes, if you have booked a Castle and Gardens ticket this includes entry to the Gardens throughout the day. The gardens are open from 12noon - 5:30pm. Final entry is 4pm.